Clinical Services Manager – Make a Real Difference in Children’s Lives (London)

Key Details

• Job Title: Clinical Services Manager
• Location: London
• Contract Length: Permanent
• Schedule: Full-time (40 hours per week, 5 days)
• Start Date: TBC
• Salary: £50,275 – £58,400 (DOE)
• Contact: Nicole Jordan – 0203 475 4175 | njordan@hg-mh.com

A Day in the Life

Step into a leadership role where your work directly supports bereaved children and families during some of life’s most challenging moments.

As a Clinical Services Manager, you will:

• Lead and manage a dedicated clinical team delivering bereavement and/or therapeutic support
• Ensure families receive a compassionate, high-quality service from first contact through to ongoing care
• Oversee clinical governance, maintaining standards in line with best practice and regulatory frameworks (e.g. BACP)
• Provide line management, supervision, and support to therapists, bereavement workers, volunteers, and students
• Monitor clinical delivery through case reviews, supervision structures, and documentation oversight
• Manage a small caseload, including complex cases and clinical assessments
• Drive service development, contributing to new initiatives, group work, workshops, and events
• Take ownership of operational planning, safeguarding compliance, and service performance reporting
• Support recruitment, onboarding, and ongoing development of clinical staff
• Contribute to senior leadership discussions and organisational strategy

You’ll play a key role in shaping services that ensure no child grieves alone.

Requirements & Qualifications

Essential:

• Qualified practitioner (e.g. Social Worker or Accredited Therapist)
• Proven experience managing clinical staff in a similar setting
• Strong experience in bereavement, grief, or loss-focused services
• Experience in budgeting, service planning, and reporting
• Background working within clinical or therapeutic services

Skills:

• Strong IT proficiency (Microsoft Office 365, Teams, Zoom, client management systems)
• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• Ability to manage complex workloads and lead teams effectively

Personal Attributes:

• Passionate about supporting children and young people
• Compassionate, empathetic, and non-judgmental
• Resilient and able to manage sensitive situations
• Proactive, flexible, and collaborative
• Committed to professional and organisational excellence

Working Hours & Contract Duration

• Full-time position (40 hours per week)
• Flexibility required, including occasional out-of-hours work
• Permanent opportunity offering long-term career development

Why Choose Hunter Gatherer Mental Health?

• Competitive salary aligned with experience
• Work with a highly respected charity making a genuine impact
• Be part of a passionate, purpose-driven clinical team
• Opportunities for leadership, innovation, and service development
• Supportive working environment focused on excellence and compassion

About the Organisation

A leading charity supporting bereaved children, young people, and families. Their mission is to help those experiencing grief find hope and healing, guided by values of integrity, compassion, and excellence.

Referral Bonus

Know someone perfect for this role?
Refer them today and earn £250 when they start!